Last updated: October 15, 2025

Jo Darling Acupuncture (“us”, “we”, or “our”) operates the Jo Darling Acupuncture website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://acupunctureinbrighton.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Jo Darling Wellness Privacy Policy

Last updated: October 2025

At Jo Darling Acupuncture, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we keep it secure.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Jo Darling Acupuncture
Brighton & Hove, United Kingdom
Email: [insert your clinic email]
Website: https://acupunctureinbrighton.com

Jo Darling Acupuncture is owned and operated by Jo Darling Lic Ac MBAcC, a registered member of the British Acupuncture Council.

2. Information we collect

We may collect and process the following types of data:

When you contact us or book an appointment

  • Name

  • Email address

  • Phone number

  • Relevant health information shared for treatment purposes

  • Payment details (where applicable, processed securely through third-party providers such as Acuity Scheduling, Stripe or PayPal)

When you visit the website

  • IP address and device information

  • Pages viewed and time spent on the site (via Google Analytics or similar tools)

  • Data collected through cookies (see Section 7)

When you join our mailing list

  • Name and email address

  • Preferences for receiving emails or newsletters (via MailerLite, Substack or similar providers)

3. How we use your information

We use your information to:

  • Respond to enquiries and provide acupuncture or retreat services

  • Manage appointments and communicate about bookings

  • Send updates, self-care resources, or marketing communications (only if you’ve opted in)

  • Maintain accurate clinical records as required by professional and legal obligations

  • Improve our website and advertising effectiveness (Google Ads, Analytics, social media insights)

4. Lawful basis for processing

We process personal data under the following lawful bases:

  • Consent: when you subscribe to a newsletter or contact form

  • Contract: to provide acupuncture or retreat services you’ve requested

  • Legal obligation: for maintaining clinical treatment records

  • Legitimate interest: for marketing communications relevant to existing clients (you can opt out any time)

5. How we store and protect your data

  • All electronic data is stored securely and password-protected.

  • Clinical notes are stored in accordance with British Acupuncture Council guidelines and retained for 7 years (or for minors, until age 25).

  • Data shared with trusted third-party providers (such as Acuity, Stripe, MailerLite, Google Ads) is processed under their own GDPR-compliant privacy policies.

  • We never sell or share your personal information with unauthorised third parties.

6. Your data rights

You have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

Contact: https://ico.org.uk/concerns/

7. Cookies

Our website uses cookies to improve functionality and analyse performance.
You can manage or disable cookies in your browser settings at any time.
By continuing to use our website, you consent to our use of cookies as described here.

8. Updates to this policy

This policy may be updated periodically to reflect new regulations or changes in how we operate.
The latest version will always be available at https://acupunctureinbrighton.com/privacy-policy.

If you have any questions about this policy or how your data is handled, please contact Jo Darling at hello@jodarling.co.uk

Pin It on Pinterest

Skip to content

Privacy Policy - Terms and Conditions